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Travel Alerts

Essential knowledge for safe travels

Preparing to travel can sometimes be overwhelming and if something happens to you while on your journey, it can be frightening not knowing what to do. In understanding your concerns we have put together some information that might help ease your worries.

Travel insurance information for the earthquake in Vanuatu

We are aware that a magnitude 6.5 earthquake has struck Vanuatu today. The following information concerns those affected by this earthquake. If you entered into your policy before 12noon (AEST) Friday 15 April 2016: If you are currently travelling: If you have started your journey and your … Read More

Travel insurance information for the earthquake in Japan

We are aware that a magnitude 6.5 earthquake has struck Japan today, followed by several aftershocks. The following information concerns those affected by this earthquake. If you entered into your policy before 12noon (AEST) Friday 15 April 2016: If you are currently travelling: If you have started … Read More

Travel insurance information for Cyclone Zena in Fiji

Following on from the advice we issued on Tuesday 5 April 2016, we are aware that the tropical depression causing heavy rainfall and flooding in Fiji has escalated to a tropical cyclone. Cyclone Zena is expected to bring gale force winds and even more rain to many parts of Fiji. Read More

Travel insurance information for the flooding in Fiji

We are aware that heavy rain has caused widespread flooding in many parts of Fiji. The following information concerns those affected by this flooding. If you entered into your policy before 8am (AEST) Tuesday 5 April 2016: If you are currently travelling: If you have started your journey and your … Read More

Travel insurance information for Cyclone Winston in Fiji

The following information concerns those affected by Cyclone Winston in Fiji. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. If you entered into your policy … Read More

Travel insurance information for the Christchurch earthquake

The following information concerns those affected by the Christchurch, New Zealand earthquake on Sunday 14 February 2016. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances. Read More

Travel information for Zika Virus

We are aware of the global concerns regarding travel to areas affected by the Zika Virus and are continuing to monitor this issue in association with the relevant travel, government and health bodies. The World Health Organisation has reviewed this health concern and stated that there should be no restrictions … Read More