Our Australian headquarters are based at our Brisbane office at Toowong.

Our Asia Pacific regional headquarters are based at our Gold Coast office at Southport.

Emergency medical assistance is available 24 hours a day, 7 days a week

When calling be prepared to tell us -

• your name
• your policy number
• nature of your problem
• phone number where you are staying
• names and dates of any doctor/hospital visits
• your home doctor’s details
• travel itinerary details

If you are going to see a doctor please ask them to call us directly so we can obtain your urgent medical information.

If you are hospitalised or you are receiving outpatient treatment exceeding A$2000, you MUST contact Allianz Global Assistance as soon as possible.

You can also email details or questions to medical@allianz-assistance.com.au.

In case of emergency FREE CALL Allianz Global Assistance

If you are in one of the countries listed below, simply dial the number shown for that country.