Emergency Roadside Assistance
Emergency roadside assistance is available 24 hours a day, 7 days a week.
Reverse Charge: 1800 813 030
Student Assistance Line
Reverse Charge: 1800 814 781
Emergency Travel Assistance
Emergency medical assistance is available 24 hours a day, 7 days a week.
Reverse Charge: +617 3305 7499
When calling be prepared to tell us:
- Your name
- Your policy number
- Nature of your problem
- Phone number where you are staying
- Names and dates of any doctor/hospital visits
- Your home doctor’s details
- Travel itinerary details
If you are going to see a doctor please ask them to call us directly so we can obtain your urgent medical information. If you are hospitalised or you are receiving outpatient treatment exceeding A$2000, you MUST contact Allianz Global Assistance as soon as possible.
You can also email details or questions to firstname.lastname@example.org